Terms & Conditions
- MKL Debt Collections will be known as MKL and the instructing entity utilising the service, will be known as the client.
- This is a binding contract between MKL and the client, and the Terms and Conditions are to be complied with in all stages of collection.
- While every effort is made by MKL to recover outstanding monies within reason and cost effectively, no guarantee is either expressed or implied that any monies will be recovered.
- MKL shall be indemnified by the client for any actions taken by itself, the debtor or its agents to act on its behalf. If such actions prejudice MKL‘s ability to collect by interfering with the collection process, MKL reserves the right to charge such commissions that would be due as if the debt had been collected in full. Whereby the Client instructs MKL to stop the collection of an account for no valid reason other than the legal insolvency, death or any other demise of the debtor acceptable to MKL, then MKL will charge the Client the normal fees and or commission payable as if that account had been successfully collected by MKL.
- Once MKL has been instructed, all monies collected will be subject to commission, at the rate related to you from the outset. Whether the monies come in directly to the client, or are paid to MKL directly, unless MKL has terminated the instruction, or advised the client that the monies cannot be recovered.
- MKL accepts no liability for errors or negligence caused by actions of employees, representatives, suppliers or any other third party contracted by MKL in fulfilling its responsibilities and duties towards the Clients.
- Commission will only be taken by MKL as a percentage of the collected amount and not as a percentage of the total debt submitted.
- Minimum commission charge on any monies that are collected is £170. For instants, if the debt recovered is £500 and the commission rate is 17%, the commission to be paid to MKL will be £170 as opposed to £85.
- The time for MKL to perform any obligation under the contract shall not be the essence of the contract.
- Once MKL has been authorised to collect any monies for its clients we will collect p in full as per the clients Instructions, or as a full and final payment, as per the client's authorisation, will be remitted to the client at the end of the month, following the month of collection of the debt, providing the funds have cleared, however payments made be made earlier to the Client on request and at the discretion of MKL.
- MKL reserves the right to accept settlement of debts by installments where necessary and where interim payments are received directly to MKL, each payment is subject to charge at the stated commission rates.
- Once MKL has been authorised to act on the client's behalf, if the debt is withdrawn by the client for whatever reason, prior to the agency recommending or agreeing to termination of action, or where due to lack of requested information from the client, the account has to be returned to the client, this is subject to charge at the stated commission rates.
- Any additional service(s) requested by the client to any division or associate of MKL is chargeable to the client, at the agreed rates.
- Where goods and services are subsequently returned to the client and/or the balance is written off by way of a credit, MKL reserves the right to charge that commission which would normally be levied as if this had been a full successful collection.
- All accounts should be settlement within 14 days from the date of invoice. MKL charges interest at 8% above base on late payment of MKL’s invoices in accordance to the Late Payment of Commercial Debts act (1998).
- All part payments, which require monitoring, are not paid to the client until the overall debt is paid in full. Interim payments may be made to the Client at the discretion of MKL. The occasional debts which have to be collected in installments and need constant monitoring to retrieve re-payments will be subject to an extra 5% commission.
- MKL is authorised to collect monies on behalf of its clients. Payment if collected in full as per the clients Instructions, or as a Full and Final Payment, as per the client's authorisation, will be remitted to the client at the end of the month, following the month of collection of the debt, providing the funds have cleared, however payments made be made earlier to the Client on request and at the discretion of MKL.
- Where a cheque made payable and banked by the client due to MKL collection procedures, fails to clear through the bank and is invoiced, a credit will only be raised when notification in writing by the client to MKL within 7 days of the cheque being returned from the bank.
- MKL is authorised to accept full and final settlements on behalf of the Client should MKL believe they have a reasonable settlement figure and is in the Client's best interest to accept.
- The client must inform MKL of any payment received direct to them, or any news regarding the debts immediately, so that MKL does not pursue the debtor unnecessarily. If MKL pursues a debt unnecessarily, the client will incur additional fees charged at our current hourly rate.
- The client should not make any contact with the debtor(s) after the debt(s) has been passed to MKL. If a debtor(s) attempts to contact the client, the client must immediately direct the debtor(s) to MKL. So if the debtor(s) or their Legal Representatives in the matter, pass them on to MKL without discussing the matter with them at all. If this term is broken, this is liable to prejudice MKL's ability to collect the debt and the commission will be due to MKL as if the debt was collected by MKL in its entirety.
- The Client can and must not under these terms & conditions attempt to employ any MKL staff whilst employed by MKL or for a period of six months after leaving MKL’s employment.
Central London (ec1, ec2, ec3, ec4, wc1, wc2):
Shoreditch, St Mary's Cray, Moorgate, Belgravia, St Paul's Cray, Bloomsbury, Soho, Clerkenwell, Gray's Inn, West End, Barbican, Holborn, Monument, Tower Hill, St. Paul's, Covent Garden,
North London: (n1, n2, n3, n4, n5, n6, n7, n8, n9, n10, n11, n12, n13, n14, n15, n16, n17, n18, n19, n20, n21, n22)
Kentish Town, Archway, Highbury, Enfield, Epping Forest, Barnet, Barnsbury, Canonbury, Lower Edmonton, Crouch End, Fortis Green, East Barnet, Seven Sisters, Southgate, East Finchley, New Southgate, Hendon, Finchley Central, Finsbury Park, Finsbury, Holloway, Hornsey, Upper Edmonton, Islington, Manor House, Muswell Hill, Pinner, Stoke Newington, New Barnet, Tottenham, Woodford Green, Tufnell Park, North Finchley, Palmers Green, Friern Barnet, Hampstead Garden Suburb, Highgate, Woodside Park, Pinner Green, Cockfosters, Ponders End, Enfield Park, Potters Bar, Alexandra Palace, Totteridge, Winchmore Hill, Whetstone,
West London: (w1, w2, w3, w4, w5, w6, w7, w8, w9, w10, w11, w12, w13, w14)
Bayswater, Mayfair, Eastcote, Holland Park, Addlestone, Charlton, Perivale, Queens Park, Shepherd's Bush, Chiswick, Ealing, Ladbroke Grove, Brook Green, Acton, East Molesley, Elsham, Osterley,Hanwell, Strand, Greenford, Hammersmith, Kensal Green, Uxbridge, West Ealing, Marylebone, Warwick Avenue, Hanger Lane, Isleworth, West Brompton, North Kensington, Notting Hill, Paddington, Kensington,
Southwest London: (sw1, sw2, sw3, sw4, sw5, sw6, sw7, sw8, sw9, sw10, sw11, sw12, sw13, sw14, sw15, sw16, sw17, sw18, sw19, sw20)
Balham, Battersea, Tulse Hill, Twickenham, Worcester Park, Wandsworth, Brentford, South Lambeth, South Wimbledon, Stockwell, Kew, Kingston, Streatham, Beddington, Claygate, Merton, Brixton, Brompton, Richmond, Earlsfield, Carshalton, Castelnau, Chelsea, Fulham, Hook, Kew Gardens, Nine Elms, Southfields,Streatham Hill, Chertsey, Chessington, Clapham Junction, Kingston-upon-Thames, Clapham, Morden, Weston Green, Mitcham, Wimbledon, Mortlake, Parson's Green, Esher, Ewell, Pimlico, Putney, Raynes Park, East Sheen, Epsom Downs, Epsom, South Kensington, Teddington, Beddington Corner, Barnes, Tooting, World's End, Earl's Court, West Kensington, Westminster, Woodmansterne,
Northwest London: (nw1, nw2, nw3, nw4, nw5, nw6, nw7, nw8, nw9, nw10, nw11, nw12, nw13, nw14, nw15):
Camden Town, Brent Cross, Maida Vale, Mill Hill, Northolt, Colindale, Swiss Cottage, St John's Wood, Sudbury, Temple Fortune, Wembley, Hampstead, Harlesden, Harrow on the hill, Harrow, Havering, Kilburn, Kingsbury, Willesden, Neasden, Regent's Park, West Hampstead, Cricklewood, Golders Green, Hampstead Heath, Greenhill,
East London: (e1, e2, e3, e4, e5, e6, e7, e8, e9, e10, e11, e12, e13, e14, e15, e16, e17, e18)
North Woolwich, Dagenham, Plaistow, Isle of Dogs, Woodford, Aldgate, Becontree, Stepney, Bethnal Green, Highams Park, Bexley, Poplar, East End, Clapton, Dalston, East Ham, Forest Gate, Bromley-by-Bow, Millwall, Buckhurst Hill, Hainault, Stratford, Homerton, Upper Wandsworth, Leytonstone, Manor Park, Canning Town, Chigwell, Barking, Redbridge, Bow, South Woodford, Bromley, Grange Hill, Hackney, Stamford Hill, Upton Park, Walthamstow, Leyton, West Ham, Chingford, Whitechapel, Woodford Green,
Southeast London: (se1, se2, se3, se4, se5, se6, se7, se8, se9, se10, se11, se12, se13, se14, se15, se16, se17, se18, se19, se20, se21, se22, se23, se24, se25, se26, se27, se28)
South Bermonsey, Forest Hill, Addington, Anerley, Beckenham, Plumstead, Croydon, South Croydon, Bellingham, New Cross, Camberwell, North Woolwich, Nunhead, Catford, Cross, Hither Green, Eltham, Crystal Palace, Penge, Dulwich, Lambeth, East Croydon, Peckham, East Dulwich, Rotherhithe, Chislehurst, Elephant & Castle, Waterloo, West Norwood, Eltham Park, Foots Cray, Abbey Wood, Blackheath, Grove Park, Lewisham, New Cross Gate, Honor Oak Park, Crofton Park, Shirley, Deptford, Greenwich, Charlton, Sidcup, Lee, Southwark, Borough, Brockley, Sydenham, Upper Norwood, Walworth, Westcombe Park, Woolwich, Herne Hill,
